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error: Unable to fetch the cPanel user file for clients

13 Jan

When cPanel is upgraded to higher version we get an error when we are trying to swap username of any domain tghe error is as follows:
===============================================================
error: Unable to fetch the cPanel user file for clients
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For solving the above issue just follow following steps:

cd /var/cpanel/users

Here the username will be  the cPanel username. The correct permissions on the file should look like the following:

-rw-r—–  1 root username  xxx Aug  8 21:00 username

Now if the above permission and ownership is correct edit the username

vi username

Now search for “USER=”
This feild must contain:
USER=cpanelusername
In my case there was
USER=clients instead of cpanel username

Just change it to cpanel username if it is not thats it now try adding any username for your domain..

 

It works…. 😎

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Posted by on January 13, 2012 in Uncategorized

 

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