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Monthly Archives: March 2012

Unable to connect to the database! Please contact your server-administrator.

While logging to Round Cube through Webmail You might get below mentioned error:

DATABASE ERROR: CONNECTION FAILED!
Unable to connect to the database!
Please contact your server-administrator.

For solving the above error Just fire below mentioned command to solve it within secs:

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/usr/local/cpanel/bin/update-roundcube –force

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Now if the above tweak is still not working for you, try below tweak it will definitely fix the issue:

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mysql -e “drop database roundcube”;
/usr/local/cpanel/bin/update-roundcube –force

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Cheers!! 😎

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Posted by on March 19, 2012 in Uncategorized